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Terms, Conditions & Privacy Policy

Reservation and Payment

Any online or telephone reservation or booking must be accompanied by confirmation of payment of the full price of the selected tour together with any associated booking fees that may apply. Until payment in full is received by Auckland Historic Bar Tour the tour booking is not confirmed.

Delays, Cancellations, & Refunds

Tours booked and paid online will be refunded 100% (minus an administration fee if deemed necessary by Auckland Historic Bar Tour) of the cost of the tour – less any booking fees incurred – only if customer cancellation is notified 48 hours or more prior to the tour departure time. A 50% refund applies to notification between 24 hours and 48 hours prior to departure. There will be no entitlement to a refund for any cancellation notified within 24 hours of the tour departure time.

I understand that who refunds me depends on whether I made my booking directly through Auckland Historic Bar Tour or through a booking agent re-selling their tours.

If the ticket or voucher was booked through a booking agent, the person who made the booking will need to contact the booking agent for a refund.

If the ticket was bought directly from Auckland Historic Bar Tour then we will reimburse the cost of the ticket (less administration fee of 10% if deemed necessary by Auckland Historic Bar Tour).

Changing a booking date

I understand that if I need to change my booking, I must advise Auckland Historic Bar Tour more than 48 hours prior to my original tour date or my change of date will be viewed as a cancelation.

Cancellation or changes by Auckland Historic Bar Tour

I understand that Auckland Historic Bar Tour reserves the right to change or cancel tours due to either operating difficulties or circumstances beyond their control. I accept that my tour might be altered without notice beforehand, at the start of the tour, or during the tour as circumstances dictate. That in the event that my tour is altered Auckland Historic Bar Tour will do their best to make contact with me using the information I provided them at booking.

If any Auckland Historic Bar Tour tour is delayed due to unforeseen circumstances and the tour is capable of re-commencing within a reasonable time-frame passenger will be reimbursed only that part of the tour that was uncompleted (if any). This clause does not apply if passengers choose to vacate the tour early or passengers who have caused such delay by their own actions.

I understand that a tour requires a minimum of five participants to proceed. If the minimum number is not reached then the company reserves the right to change, reschedule, or cancel any bookings.

I accept that my Tour may be cancelled due to severe weather or if an unscheduled or unforeseen event occurs in the city making tour access difficult.

Note:

If the company is forced to cancel a tour it will try to in this order:

  1. Rebook you for another date / tour (subject to availability).
  2. Issue a Gift Certificate voucher for you to use at a later tour date at your convenience.
  3. Refund the purchase price of the tour if booked directly.

Late arrival

I understand tours start promptly, at the scheduled departure time. I acknowledge that Auckland Historic Bar Tour’s policy in relation to late arrivals is as follows:

We recommend that you arrive 5-10 minutes early to meet your guide.  We can’t delay the departure of our tours if you are running late. If you are late (or think you might be), please call (022 459 4241). No refunds are available if you miss your tour due to being late to the meeting point.

Tour end times are an indication only, and Auckland Historic Bar Tour is not responsible for how late a tour finish. although a set route the pace of all groups is different and we modify every tour to our groups. We advise participants to allow at least 30 minutes between the end of our tour and their next scheduled activity.

Itinerary and Variations

Auckland Historic Bar Tour reserves all rights to control of the itinerary of every tour it offers without notice to passengers and the itinerary may be changed from previous tours. All Bars visited are at the sole discretion of Auckland Historic Bar Tour.

Intoxication and Conduct

Auckland Historic Bar Tour may refuse to allow guests to join the tour who have consumed alcohol or drugs prior to the beginning of the tour without refund to the guests. If guests have consumed alcohol or drugs before the beginning of the tour Auckland Historic Bar Tour staff can remove guests without refund from the tour at any time along the course of the tour, this is at the discretion of Auckland Historic Bar Tour staff. Auckland Historic Bar Tour may refuse entry to the tour or remove guests from the tour at any time who are intoxicated, abusive, conducting themselves in an improper way in the eyes of Auckland Historic Bar Tour staff, impeding the enjoyment of other guests or the progression of the tour, a nuisance to other guest’s, staff of establishments we visit, or members of the public.  No refund will be given if a passenger is refused or removed for any of these reasons.

Guests understand that they are not forced to drink along the course of the tour and that they are responsible for their own levels of intoxication. Guests are strongly encouraged to drink responsibly if a guest feels as though they are impaired along the course of the tour they will stop drinking or switch to non-alcoholic drinks. Auckland Historic Bar Tour takes no responsibility for your actions due to intoxication.

Bars that we visit may refuse to supply or sell alcohol to persons who are intoxicated, under the age of 18 years or fail to provide a valid form of proof of age identification. Staff of all premises visited have the absolute discretion to remove any person(s) from their premise on the basis of their own policies. If this is the case no refund will be given.

All guests attending the Auckland Historic Bar Tour should be aware of their own physical and mental limitations before attending the tour. If you have a medical condition or are pregnant, we strongly recommend that you do not make a booking with us. Should you be pregnant or have another medical condition that may be affected by attending the tour, you must advise us prior to making a booking.

Auckland Historic Bar Tour accepts no responsibility for further transportation of any passenger removed either from a tour or bar under the circumstance they are deemed aggressive or intoxicated or are removed from the tour and it shall be for the passenger to arrange suitable transportation from such location. No reimbursement or refund will be given in these circumstances.

 

Conduct

Guests agree to abide and to comply with all instructions given to them by any staff of Auckland Historic Bar Tour or staff at establishments or bars we visit. Guests understand that their behaviour whilst on the tour will affect the risks that they may be exposed to and the guests agree that Auckland Historic Bar Tour has no control over these risks. Guests understand that they will not, during the Auckland Historic Bar Tour tour be unruly, disruptive, or a nuisance to staff, guests on the tour, or members of the public. Guests agree that if Auckland Historic Bar Tour staff suspect that I am upsetting other participants, Auckland Historic Bar Tour is entitled to refuse to allow me to participate in the tour, with no right of refund. Guests also understand that any undesirable behaviour observed on the tour may be also reported to the New Zealand Police.

 

Liability, Risks, and Hazards

Guests on Auckland Historic Bar Tour understand and accept that leisure activities have inherent risks. Guests on the tour understand that these risks can include (but are not limited to): crossing roads, oncoming traffic, walking on uneven or slippery surfaces, climbing hills, and steps and that Auckland Historic Bar Tour takes no liability for harm or injury caused by these things while guests are on the tour.  Guests on the tour accept that they need to be physically fit and have fully disclosed to Auckland Historic Bar Tour their injuries and medical conditions that might affect my ability to walk safely including (but not limited to): heart conditions; epilepsy; pregnancy; bone disorders/dislocations; asthma; panic/anxiety attacks; recent sprains/muscular injuries; disabilities/physical impairment. Guests on the tour understand that any decision by the Auckland Historic Bar Tour guide or representative will be final on all matters likely to affect the safety and well-being of the tour.

(Auckland Historic Bar Tour has a duty of care to address customer and staff safety and comfort. The company regularly assesses potential hazards and risks to minimise risk to staff and customers. It also starts each tour with a Health and Safety briefing.)

Auckland Historic Bar Tour is not liable for and deny all responsibility for personal injury or property damage or loss arising out of these activities.

A passenger’s baggage and personal effects shall be carried at owner’s risk.

Auckland Historic Bar Tour is not responsible for any losses or additional expenses due to delays or alterations in air, land or sea travel due to inclement weather, acts of God, strikes, breakdowns, civil unrest, quarantine, or other circumstances beyond its control.

Auckland Historic Bar Tour is not responsible for any action that guest take post tour, it is the guest’s responsibility to organize safe transport to and from the tour taking into consideration the fact they may drink on the tour. Auckland Historic Bar Tour takes no responsibility for the actions of guest after the completion of the tour.

Photographs, Publicity, and Promotion.

The photographs reproduced in any website, social media site or promotional material depict typical scenes experienced, but the subject matter may not necessarily be seen or experienced whilst visiting that destination on any given day.

Guests on Auckland Historic Bar Tour agree not to record in any manner or take notes throughout the duration of the tour, as the information imparted on the tour is the intellectual property of Auckland Historic Bar Tour.

During your tour you may be included in some photographs and/or video recordings taken by Auckland Historic Bar Tour staff that will be used for future promotional advertising purposes, including social media, and by booking on to this tour guests authorise the use of any images you are captured in to be used without any further consent or payment.

I agree that the company is authorised to take my photograph during the tour and utilise such photographs for the purpose of advertising or the company’s website. These are copyright to the company and may only be used or reproduced by participants for private or domestic purposes and must not be used for any commercial purpose, including promotion of any supplier or any supplier’s products or services, without Auckland Historic Bar Tour’s prior written permission.

Privacy

Guests understand Auckland Historic Bar Tour may need to collect information from me to provide a service.

The information may be disclosed to, or collected on the guests behalf by Auckland Historic Bar Tour’s service providers to enable the services to be provided, but will not be used by those service providers for any other purpose.

(Please contact Auckland Historic Bar Tour for further information or refer to our privacy policy on our website.)

Acknowledgement and Acceptance

In booking a tour with Auckland Historic Bar Tour the participant(s) acknowledge that they have read, understood and accept these conditions.

All prices are quoted in New Zealand dollars (NZD) and include GST. All prices on our website supersede all prices previously advertised. We reserve the right to, at any time, increase or decrease advertised prices for our tours.

YOUR ACCEPTANCE

By booking a tour with us, you are deemed to have accepted the Terms and Conditions. Please take a moment to read them.

OTHER TERMS

Liability

To the maximum extent permitted by law, the liability (whether in contract, tort, under statute or otherwise) of Auckland Historic Bar Tour (including its directors, owners, staff, contractors, volunteers or associates or agents) shall be limited to an aggregate amount equal to the amount of the fees paid by me, or on my behalf, to Auckland Historic Bar Tour for the guided tour. I release, waive and indemnify Auckland Historic Bar Tour (including its directors, owners, staff, contractors, volunteers or associates or agents) from and against all claims, losses, damages or expenses (including without limitation legal costs) resulting from my participation in a guided tour. I agree to assume all responsibility for any personal injury, loss, damage to property, disruption to travel plans or indirect or consequential loss or damage of any kind (including, without limitation, financial loss or loss of profit) arising as a result of or in connection with my participation in a guided tour with the Auckland Historic Bar Tour company.

The company is also not liable for any loss, damage or inconvenience arising from or incidental to any delay or cancellation of the scheduled tour taking place.

I understand and will not hold liable Auckland Historic Bar Tour for the conduct of third-party operators, venues or suppliers.

Public Liability: Auckland Historic Bar Tour is covered by Public Liability Insurance in relation to its guided tour activities. To the extent permitted by law, Auckland Historic Bar Tour disclaims liability for loss or damage sustained by any customer or third party, whether to person or property, arising out of an Auckland Historic Bar Tour tour.

Governing law

The law governing these terms and conditions is the law of New Zealand. The courts of New Zealand shall have exclusive jurisdiction in respect of any dispute between the parties.

Auckland Historic Bar Tour reserves the right to update or alter these Terms and Conditions at any time which will supersede any previous versions.

Auckland Historic Bar Tour may use its absolute discretion in exercising any of the rights granted to it pursuant to these Terms and Conditions.

Gift Vouchers

We will email you an eVoucher with a unique code and any special message you include when you purchase the voucher.  The unique code can then be used by the recipient as payment when they book themselves a tour online.

Terms applicable to the sale of Gift Vouchers are as follows:

(a) Gift Vouchers are not redeemable for cash, are non-refundable but transferable. Gift Vouchers must not be resold or used for any commercial purpose, including promotion of any supplier or any supplier’s products or services, without the Company’s prior written permission.

(b) A Gift Voucher must be redeemed within 12 months from date of purchase and the tour must take place within the 12 months.

(c)Gift vouchers will not be replaced or refunded if lost or redeemed by someone other than the intended recipient. PROTECT YOUR VOUCHER CODE!

Gift vouchers are not valid with any other special offer, packages, charters or custom tours.

Tour-specific gift vouchers are valid for the tour specified on the gift voucher only.

We reserve the right to change the price and itinerary of tours between when the gift voucher is purchased and redeemed.

Gift vouchers can only be used for tours run by Auckland Historic Bar Tour.

Last minute deals

From time to time discounted tours may be offered by us as last minute deals. Discounted tours require full payment immediately on booking. The number of places on discounted tours is subject to availability.

Any discount does not apply to existing bookings and cannot be used with any other discounts.

Prices are per person per tour and are subject to availability. Discount applies to selected tours only.

Auckland Historic Bar Tour reserve the right to discontinue the promotion at any time without notice.

FOR BOOKING AGENTS

Where an agent on behalf of Auckland Historic Bar Tour enters into a sale, booking or any other transaction then that agent shall indemnify Auckland Historic Bar Tour for any loss, damage or expense incurred by Auckland Historic Bar Tour as a result of any misrepresentation, breach of contract or act of negligence by the agent.   Including all costs actually payable by Auckland Historic Bar Tour to its own legal representatives (whether or not under a costs agreement) and other expenses incurred by Auckland Historic Bar Tour in connection with a demand, action, arbitration or other proceeding (including mediation, compromise, out of court settlement or appeal); arising directly or indirectly as a result of or in connection with any acts or omissions of the Booking Agent.

WEBSITE INTELLECTUAL PROPERTY – Usage Restrictions

The Auckland Historic Bar Tour website includes the following materials – all information, files, logos, text, graphics, software, and products available for your use. Copyright, trademark, patent, and/or other intellectual property laws protect the Materials in this web, as well as their selection and arrangement. Any unauthorized use of the materials may violate such laws and the Terms of Use. Auckland Historic Bar Tour and its agents or suppliers do not grant any express or implied rights to use the materials and services. You agree not to copy, republish, frame, transmit, modify, rent, lease, loan, sell, assign, distribute, license, sublicense, reverse engineer, or create derivative works based on this web, its materials, or its selection and arrangement, except as expressly authorized herein.

Auckland Historic Bar Tour reserves the right to revoke the authorization to view, download, and print this web at any time, and any such use shall be discontinued immediately upon notice to third parties.

PRIVACY POLICY

It is our policy that:

Our company will collect only that information about customers which is needed and relevant.

Our company will not disclose information to other parties than for the purpose of the tour.

Our company will comply with applicable laws, regulations, and industry standards when protecting customer information.

Frequently
asked questions

The tour starts at 6:30pm and goes on til 9:30pm and after that you’re free to continue on well into the night with your new found friends.

We talk predominantly about the history of alcohol in New Zealand, the first beer was brewed on March 27th 1773, we also talk about Auckland City and how it has grown and changed. New Zealand is a big country of drinkers and that has meant that there was a drink at almost all of our key moments in history. The fun thing about New Zealand is we can remember them… kind of.

If you are a group of 7 or more people and you would like to do a private Auckland tour we can organise that for you we can even be flexible about the time of day depending on what you are looking for and if there is a special occasion with enough warning we can even work on different content and stories for the tour. Just send a message and inquire and we can go from there.

For private tours it depends entirely on you. For our regular tours…Tours range in size but we wouldn’t have a tour bigger than 16 people. We are a small business and things week to week are never the same. Doing a tour with us means you are supporting an independent tour company, you are supporting local bars, and you are supporting local beers. The bonus for you is that his is an authentic tour.